I haven’t received a confirmation email for my order?
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You will receive a confirmation email within 24 hours of placing your order.
- If you did not receive your confirmation email, please check your spam and/or junk folders as it may have been mis-sorted. To deter this from happening in the future, add sales@hdftco.com as a contact in your email service to ensure the proper delivery of emails.
- If your email address is incorrect on your hdftco.com account, please update that information at https://hdftco.com/my-account/
- If you are still unable to locate your confirmation email, please reach out to our email, sales@hdftco.com, to provide further information that was used to place this order, such as:
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- First and last name
- Phone number
- Last four of the card used
- Total amount of the order
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Once we receive this information, a hdftco representative will be able to investigate this further and update you on your order confirmation!