I haven’t received a confirmation email for my order?

You are here:
Estimated reading time: 1 min

You will receive a confirmation email within 24 hours of placing your order.

  • If you did not receive your confirmation email, please check your spam and/or junk folders as it may have been mis-sorted. To deter this from happening in the future, add sales@hdftco.com as a contact in your email service to ensure the proper delivery of emails.
  • If your email address is incorrect on your hdftco.com account, please update that information at https://hdftco.com/my-account/
  • If you are still unable to locate your confirmation email, please reach out to our email, sales@hdftco.com, to provide further information that was used to place this order, such as:
      • First and last name
      • Email
      • Phone number
      • Last four of the card used
      • Total amount of the order

Once we receive this information, a hdftco representative will be able to investigate this further and update you on your order confirmation!

Was this article helpful?
Dislike 0
Views: 0