Privacy Policy

Effective Date: May 25, 2026
Last Updated: August 15, 2026

Haven & Drift is a brand operated by 广州希时尚品牌管理有限公司 (English translation for identification purposes: Guangzhou Xi Fashion Brand Management Co., Ltd.) (“Haven & Drift,” “we,” “us,” or “our”).

We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit hdftco.com (the “Site”), make a purchase, create or use an account, add products to your cart or wishlist, subscribe to marketing communications, submit a review, contact us, or otherwise interact with Haven & Drift.

This Privacy Policy is intended primarily for customers and visitors in the United States. Depending on where you live, additional privacy rights may apply.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Contact and Identification Information

We may collect:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account identifiers

Order and Commercial Information

We may collect:

• Products viewed, added to cart, saved, or purchased
• Product size or color selections
• Order numbers
• Purchase dates and amounts
• Shipping methods
• Delivery and tracking information
• Return, refund, exchange, or cancellation information
• Transaction identifiers
• Payment status

Payment Information

Payments may be processed by independent third-party payment providers made available through our checkout.

Those providers may collect payment-card information, account information, billing information, authentication information, and other information necessary to process a transaction.

Haven & Drift may receive limited payment-related information, such as transaction identifiers, payment status, billing details, and confirmation that a payment was successfully processed.

We do not intend to store complete payment-card numbers when payment information is processed directly by an independent payment provider.

Account Information

If you create or use a customer account, we may process:

• Login credentials
• Saved addresses
• Order history
• Wishlist information
• Account preferences

You are responsible for maintaining the confidentiality of your account credentials.

Device, Internet, and Browsing Information

We or service providers acting on our behalf may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Language settings
• Time-zone settings
• Referring website or traffic source
• Pages and products viewed
• Links or buttons clicked
• Shopping and browsing activity
• Session information
• Cookie identifiers
• Advertising identifiers

Approximate Location

We may derive approximate location information, such as country, state, or city, from an IP address.

Communications and Customer Service Information

If you contact us, we may collect information contained in:

• Customer-service inquiries
• Order questions
• Shipping inquiries
• Return or refund requests
• Complaints
• Feedback
• Other communications

Reviews and User-Submitted Content

If you submit a product review or other content, we may collect:

• Name
• Email address
• Rating
• Review text
• Photographs or other content you voluntarily provide

Information you choose to publish through a product review may be visible to other Site visitors.

Marketing Information

If you subscribe to promotional communications, we may collect:

• Email address
• Subscription status
• Marketing preferences
• Information about interactions with marketing communications

2. How We Collect Personal Information

We may collect personal information:

Directly From You

For example, when you:

• Place an order
• Enter billing or shipping information
• Create or use an account
• Add products to a wishlist
• Request a return or refund
• Contact customer service
• Submit a review
• Subscribe to promotional communications
• Submit information through the Site

Automatically Through the Site

Certain information may be collected automatically through:

• Cookies
• Pixels
• Tags
• Server logs
• Local storage
• Similar technologies

From Service Providers and Business Partners

We may receive information from:

• Payment processors
• Shipping and logistics providers
• Website and hosting providers
• Fraud-prevention and security providers
• Analytics providers
• Advertising or marketing providers where such services are enabled

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Process payments and refunds
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Manage returns and customer-service requests
• Operate customer accounts
• Maintain shopping carts and wishlists
• Respond to inquiries and complaints
• Detect, investigate, and help prevent fraud
• Protect the security and integrity of the Site
• Maintain and troubleshoot Site functionality
• Understand Site usage and performance
• Improve products and customer experience
• Personalize certain Site content or shopping experiences
• Measure marketing effectiveness
• Send marketing communications where permitted
• Maintain financial, tax, accounting, and transaction records
• Comply with applicable laws and lawful requests
• Establish, exercise, or defend legal claims
• Protect our rights, property, customers, and business

We do not intend to use personal information for materially different purposes without providing additional notice where required by applicable law.

4. Cookies and Similar Technologies

Haven & Drift and certain service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may support:

Essential Site Functions

Including:

• Shopping carts
• Checkout
• Customer accounts
• Wishlists
• Site preferences
• Security
• Fraud prevention

Analytics and Performance

These technologies may help us understand:

• Website traffic
• Product and page views
• User interactions
• Site performance
• Marketing effectiveness

Advertising and Marketing

Where advertising or social-media technologies are enabled, certain information about your device and interactions with the Site may be transmitted to applicable advertising, analytics, or technology providers.

Depending on applicable U.S. state privacy law and how these technologies are configured, certain disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when Haven & Drift does not receive money in exchange for the information.

You may control certain cookies through your browser settings and through any cookie or privacy-choice tools made available on the Site.

Disabling certain technologies may affect Site functionality.

5. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide our services.

Payment Providers

For purposes such as:

• Payment processing
• Refunds
• Chargebacks
• Transaction authentication
• Fraud prevention

Shipping and Logistics Providers

We may provide information necessary to fulfill and deliver orders, such as:

• Name
• Delivery address
• Telephone number
• Email address
• Order information

Website and Technology Providers

For services such as:

• Website hosting
• E-commerce functionality
• Technical support
• Security
• Data storage
• Website maintenance

Analytics, Advertising, and Marketing Providers

Where such services are enabled, certain providers may receive device, cookie, browsing, interaction, or advertising information.

Fraud Prevention and Security Providers

We may disclose information where reasonably necessary to detect or prevent:

• Fraud
• Unauthorized transactions
• Security incidents
• Abuse of the Site

Professional Advisers

We may disclose information to:

• Attorneys
• Accountants
• Auditors
• Insurers
• Financial advisers

where reasonably necessary for business or legal purposes.

Legal and Regulatory Purposes

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful government or regulatory requests
• Protect legal rights
• Investigate fraud or unlawful activity
• Protect customers or other individuals

Business Transactions

If Haven & Drift or its operating company is involved in a merger, financing, acquisition, restructuring, sale of assets, or similar transaction, personal information may be disclosed or transferred in connection with that transaction, subject to applicable law.

6. Sale, Sharing, and Targeted Advertising

Haven & Drift does not sell personal information in exchange for money.

However, certain U.S. privacy laws define “sale” or “sharing” more broadly.

Where advertising or analytics technologies transmit cookie identifiers, device information, browsing activity, advertising identifiers, or similar information to third parties, those activities may be treated as:

• Sale of personal information
• Sharing of personal information
• Targeted advertising
• Cross-context behavioral advertising

If applicable law gives you a right to opt out and that law applies to Haven & Drift, we will provide an appropriate method for exercising that right.

Where required by applicable law, we will also process legally valid opt-out preference signals in accordance with applicable requirements.

We do not knowingly sell or share the personal information of consumers under 16 years of age without the affirmative authorization required by applicable law.

7. Marketing Communications

If you subscribe to Haven & Drift promotional communications, we may send information about:

• Products
• Collections
• Promotions
• Offers
• Brand updates

You may unsubscribe from promotional emails at any time by using the unsubscribe method included in the communication or by contacting us.

Even after unsubscribing from marketing communications, you may still receive non-promotional messages such as:

• Order confirmations
• Shipping notifications
• Account notices
• Return or refund updates
• Customer-service messages
• Security-related communications

8. International Processing and Transfers

Haven & Drift is operated from China and provides products to customers internationally.

Personal information may therefore be processed, transferred, or stored in China, the United States, or other jurisdictions in which our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your place of residence.

Where applicable law requires additional protections for cross-border transfers, we will take reasonable measures designed to comply with those requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Factors we may consider include:

• Transaction requirements
• Account status
• Returns and disputes
• Customer service
• Fraud prevention
• Security
• Tax and accounting requirements
• Legal and regulatory obligations
• Applicable limitation periods
• Establishment, exercise, or defense of legal claims

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, loss, misuse, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Customers who maintain an account are responsible for protecting their account credentials.

If you believe your account or personal information has been compromised, please contact us.

11. U.S. State Privacy Rights

Depending on your state of residence, the personal information involved, and whether a particular privacy law applies to Haven & Drift, you may have rights to:

• Confirm whether we process your personal information
• Access certain personal information
• Correct inaccurate personal information
• Request deletion of certain personal information
• Obtain certain information in portable form
• Request information about categories of personal information collected or disclosed
• Opt out of certain sales of personal information
• Opt out of certain sharing of personal information
• Opt out of targeted advertising
• Limit certain uses or disclosures of sensitive personal information where applicable
• Appeal certain privacy-request decisions where applicable
• Exercise applicable privacy rights without unlawful discrimination

These rights may be subject to legal exceptions and verification requirements.

To submit an applicable privacy request, contact:

heavendrift888@gmail.com

We may request information reasonably necessary to verify your identity before processing certain requests.

Where permitted by applicable law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

12. California Privacy Information

This section applies only to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to Haven & Drift and the relevant personal information.

Depending on your interactions with us, categories of personal information we may collect or process may include:

Identifiers

Examples may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• IP address
• Account identifiers

Customer Records Information

Examples may include contact, billing, shipping, and transaction information.

Commercial Information

Examples may include:

• Products purchased
• Products considered
• Shopping-cart activity
• Wishlist activity
• Purchase history
• Returns
• Refunds
• Transaction information

Internet or Electronic Network Activity

Examples may include:

• Browsing activity
• Site interactions
• Referring pages
• Cookie identifiers
• Device information

Approximate Geolocation

Approximate location may be derived from an IP address.

Account and Authentication Information

If you create an account, we may process login and authentication information necessary to operate and secure the account.

Communications and User-Submitted Information

This may include:

• Customer-service communications
• Feedback
• Reviews
• Other information you submit

Inferences

Where personalization, analytics, or similar functionality is used, limited inferences may be generated from shopping or browsing activity, such as likely product or category interests.

Sources of Personal Information

We may collect these categories:

• Directly from you
• Automatically through the Site
• From payment providers
• From shipping and logistics providers
• From technology or security providers
• From analytics, advertising, or marketing providers where enabled

Business or Commercial Purposes

We may use these categories for:

• Order fulfillment
• Payment processing
• Shipping
• Customer service
• Accounts and wishlists
• Security and fraud prevention
• Analytics
• Website improvement
• Advertising and marketing where enabled
• Legal and regulatory compliance

Categories of Recipients

Personal information may be disclosed to:

• Payment processors
• Shipping and logistics providers
• Website and technology providers
• Security and fraud-prevention providers
• Analytics providers
• Advertising and marketing providers
• Professional advisers
• Government or regulatory authorities where legally required

California Rights

Where the CCPA applies, California residents may have rights to:

• Know what personal information is collected
• Access certain personal information
• Request deletion
• Request correction
• Know categories of sources and recipients
• Know business or commercial purposes for processing
• Opt out of sale or sharing where applicable
• Limit certain uses or disclosures of sensitive personal information where applicable
• Exercise applicable rights without unlawful discrimination

If the CCPA applies to Haven & Drift, we will provide the request and opt-out mechanisms required by applicable law.

Nothing in this section represents that Haven & Drift is subject to the CCPA where its statutory requirements do not apply.

13. Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13 in circumstances requiring parental consent.

If we learn that personal information from a child under 13 has been improperly collected, we will take reasonable steps to delete it.

As stated above, we also do not knowingly sell or share personal information of consumers under 16 without any affirmative authorization required by applicable law.

14. Third-Party Websites and Services

The Site may contain links to or integrations with independent third-party services, including payment services, social-media platforms, shipping services, or other websites.

Those third parties operate under their own privacy policies and security practices.

We do not control the privacy or security practices of independent third parties.

We encourage you to review their policies before providing personal information directly to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business
• Site functionality
• Technology
• Service providers
• Applicable legal requirements

When this Privacy Policy is updated, we will revise the Last Updated date at the top of the page.

Where required by applicable law, we may provide additional notice regarding material changes.

16. Contact Us

Haven & Drift

Operated by:
广州希时尚品牌管理有限公司

English translation for identification purposes:
Guangzhou Xi Fashion Brand Management Co., Ltd.

Business Address:
Room 405, Building B, Qunxing Building, Longxi Street, Nancun Town, Panyu District, Guangzhou, Guangdong, China

Registered Address:
Room 163, Room 403, 4th Floor, Building 1 (Self-numbered), No. 19 Guangsheng Road, Nansha Subdistrict, Nansha District, Guangzhou, Guangdong, China

Email:
heavendrift888@gmail.com