Terms of Service

Effective Date: May 25, 2026
Last Updated: August 15, 2026

Haven & Drift is a brand operated by 广州希时尚品牌管理有限公司 (English translation for identification purposes: Guangzhou Xi Fashion Brand Management Co., Ltd.).

Throughout these Terms of Service (“Terms”), “Haven & Drift,” “we,” “us,” and “our” refer to 广州希时尚品牌管理有限公司 operating under the Haven & Drift brand.

These Terms govern your access to and use of hdftco.com (the “Site”), including browsing the Site, creating or using an account, purchasing products, submitting reviews or other content, and using Site features.

By accessing or using the Site or placing an order, you agree to these Terms and the policies incorporated into them, including our:

Privacy Policy
Shipping Policy
Return & Refund Policy

If you do not agree with these Terms, please do not use the Site or place an order.

1. Eligibility

You must be legally capable of entering into a purchase transaction under applicable law.

Minors may use the Site or make purchases only with appropriate involvement or authorization of a parent or legal guardian where required by applicable law.

2. Accounts

Certain Site features may allow you to create or use a customer account.

You agree to provide accurate and current information when creating or maintaining an account.

You are responsible for:

Protecting your login credentials
Maintaining the confidentiality of your account
Taking reasonable steps to prevent unauthorized access

Please contact us promptly if you believe your account has been accessed or used without authorization.

We may restrict or suspend an account where reasonably necessary to investigate:

Fraud
Security concerns
Unauthorized activity
Material violations of these Terms

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, measurements, and other product information accurately.

However, product appearance may vary somewhat because of factors such as:

Screen settings
Lighting
Photography
Device displays
Minor production variations

Please review available product descriptions, measurements, and sizing information before purchasing.

Nothing in these Terms limits any rights you may have under applicable law relating to merchandise that is:

Defective
Damaged
Incorrect
Materially misdescribed

4. Product Availability

Products and product variations are subject to availability.

Adding merchandise to a shopping cart or wishlist does not reserve inventory.

We may:

Discontinue products
Limit quantities
Change product availability

where reasonably necessary.

If merchandise becomes unavailable after payment has been collected, we may cancel the affected item and issue the applicable refund.

5. Prices and Currency

Product prices are displayed in the currency selected or shown through the Site.

Where currency-conversion functionality is available, converted amounts may vary depending on:

Exchange-rate information
Site settings
Payment-provider calculations

Prices may change before an order is completed.

If a material and obvious pricing or technical error is discovered before fulfillment, we may contact you to:

Offer the corrected price, or
Cancel the affected item or order

If payment has already been collected for a cancelled item, the applicable amount will be refunded.

Nothing in this section permits misleading pricing practices or limits mandatory consumer rights.

6. Taxes, Duties, and Other Charges

Applicable taxes may be calculated or displayed during checkout where required.

Depending on:

Shipping origin
Destination
Applicable law
Shipping method

customs duties, import taxes, brokerage fees, or similar charges may also apply.

Additional information is provided in our Shipping Policy.

7. Orders

Submitting an order constitutes an offer to purchase the selected merchandise.

An automated order confirmation confirms that we have received your order but does not necessarily mean every item has completed fulfillment review.

We may reasonably decline, limit, or cancel an order because of circumstances such as:

Product unavailability
Obvious listing or pricing errors
Payment authorization failure
Suspected fraud
Unauthorized payment activity
Incorrect or incomplete order information
Legal or regulatory restrictions
Unusual order activity reasonably indicating misuse

If a paid order is cancelled, the applicable refund will be processed in accordance with applicable law.

8. Payment

Payments are processed using the payment methods made available at checkout.

Independent payment providers may apply their own:

Terms
Privacy policies
Security practices

You agree to provide accurate and current billing and payment information.

Additional information regarding payment-related personal information is provided in our Privacy Policy.

9. Shipping and Delivery

Order processing times, estimated transit times, tracking, customs, delivery issues, shipping delays, lost shipments, and other shipping matters are governed by our Shipping Policy.

Shipping or delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

If we become unable to ship an order within an applicable promised timeframe, the delay, cancellation options, and any required refund will be handled in accordance with applicable law and our Shipping Policy.

Nothing in these Terms waives applicable rights relating to delayed or unshipped orders.

10. Returns, Refunds, and Exchanges

Returns, refunds, and applicable exchanges are governed by our Return & Refund Policy.

Please obtain return authorization before sending merchandise back.

Do not send merchandise to an address printed on the original shipment unless Haven & Drift specifically instructs you to use that address.

11. Promotions and Discount Codes

From time to time, Haven & Drift may offer:

Promotional discounts
Coupon codes
Sale pricing
Free-shipping promotions
Limited-time offers
Other promotional benefits

Promotions may be subject to additional terms displayed with the applicable offer.

Unless otherwise stated:

Discounts may apply only to eligible merchandise
Minimum purchase requirements may apply
Offers may have expiration dates
Promotional benefits have no cash value
Promotional codes may not be combined
Discounts generally cannot be applied retroactively

We may correct or cancel a promotion affected by:

A genuine technical error
Fraud
Unauthorized use
Abuse

subject to applicable law.

12. Wishlist and Shopping Cart

Wishlist and shopping-cart functionality is provided for convenience.

Adding merchandise to a wishlist or cart does not:

Reserve inventory
Guarantee availability
Guarantee continued pricing
Complete a purchase

Product availability and pricing remain subject to the information presented through the applicable purchase and checkout process.

13. Reviews, Feedback, and User Content

The Site may allow you to submit:

Reviews
Ratings
Photographs
Feedback
Comments
Other content

collectively referred to as “User Content.”

You retain ownership of User Content that you submit.

By submitting User Content for publication through Haven & Drift, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, and publish that content for purposes reasonably related to:

Operating the Site
Displaying product reviews
Product presentation
Customer service
Reasonable Haven & Drift brand promotion

You represent that you have the right to submit the User Content.

You may not submit content that:

Is unlawful
Is fraudulent
Is knowingly false or misleading
Contains malicious code
Is threatening or harassing
Infringes another person’s intellectual property rights
Infringes another person’s privacy rights
Contains another person’s sensitive information without authorization

We may moderate, decline, or remove User Content where reasonably necessary.

We are not obligated to publish every submission.

14. Intellectual Property

The Site and its original or licensed content may include:

Haven & Drift branding
Logos
Photography
Product imagery
Text
Graphics
Videos
Artwork
Layouts
Designs
Software
Other content

Such content is protected by applicable intellectual-property laws and remains the property of Haven & Drift, the operating company, or the applicable rights holder.

You may use the Site for lawful personal shopping purposes.

Except where permitted by applicable law or expressly authorized by the applicable rights holder, you may not:

Reproduce
Distribute
Modify
Sell
Republish
Commercially exploit
Create unauthorized derivative works from

protected Site content.

15. Third-Party Services and Links

The Site may contain links to or integrations with independent third-party services, such as:

Payment processors
Shipping or tracking providers
Social-media platforms
Analytics providers
Other technology services

Third-party services may be governed by their own terms and privacy policies.

Haven & Drift does not control independent third-party services and is not responsible for their independent content, availability, or privacy practices.

16. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

17. Prohibited Conduct

You may not use the Site:

For unlawful or fraudulent purposes
To infringe intellectual-property or other legal rights
To distribute malware or harmful code
To gain unauthorized access
To interfere with Site security
To manipulate checkout, promotions, pricing, or reviews
To unlawfully collect information about others
To materially disrupt or overload Site systems
To impersonate another person
To misrepresent your identity
To use automated methods in a manner that materially disrupts or abuses the Site

We may restrict access where reasonably necessary to protect:

Customers
The Site
Our systems
Our business

18. Errors, Inaccuracies, and Omissions

Site content may occasionally contain genuine:

Typographical errors
Technical errors
Pricing errors
Availability errors
Descriptive inaccuracies

We may correct genuine errors and update Site information.

If an error materially affects an existing order, we will provide an appropriate option or remedy where required by applicable law.

Nothing in this section permits Haven & Drift to make misleading representations or avoid mandatory consumer protections.

19. Site Availability

We aim to maintain reasonable Site availability, but we do not guarantee that the Site will always operate without interruption or technical error.

The Site may occasionally be unavailable because of:

Maintenance
Technical problems
Security incidents
Hosting failures
Network failures
Independent service interruptions
Events outside our reasonable control

This does not affect obligations relating to accepted orders or consumer rights that cannot legally be excluded.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, general Site functionality is provided on an “as available” basis.

We do not guarantee that:

The Site will always be uninterrupted
Every technical issue will be immediately corrected
Every independent third-party service will remain available

Nothing in these Terms excludes or limits:

Statutory warranties
Mandatory remedies
Consumer protections

that cannot legally be excluded or limited.

This section does not eliminate our obligations regarding merchandise that is defective, damaged, incorrect, or materially inconsistent with its description where applicable law provides a remedy.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Haven & Drift and its operating company will not be responsible for indirect, incidental, special, punitive, or consequential losses arising solely from use of or inability to use the Site where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits mandatory consumer rights that cannot legally be waived.

22. Indemnification

To the extent permitted by applicable law, you may be responsible for reasonable losses, claims, or costs directly arising from:

Your unlawful use of the Site
Fraud committed by you
A material violation of these Terms
User Content submitted by you that unlawfully infringes another person’s rights

You are not required to indemnify Haven & Drift or its operating company for liability that applicable law does not permit us to shift to you.

23. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by circumstances genuinely outside our reasonable control, which may include:

Severe weather
Natural disasters
Transportation disruptions
Customs delays
Government actions
Labor disruptions
Widespread infrastructure or network failures
Comparable events outside our reasonable control

This provision does not override any mandatory right to:

Notice
Cancellation
Refund
Other applicable remedy

provided by law.

24. Suspension or Termination

We may restrict or terminate access to the Site or certain account features where reasonably necessary because of:

Fraud
Illegal activity
Security risks
Unauthorized activity
Material violations of these Terms

Rights and obligations arising before termination remain unaffected.

Provisions that by their nature should survive termination will continue to apply where appropriate.

25. Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

However, if you are a consumer, nothing in these Terms is intended to deprive you of any mandatory, non-waivable consumer-protection rights available to you under the laws that apply in your place of residence.

Nothing in these Terms requires a consumer to waive a statutory right that cannot lawfully be waived.

26. Disputes

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter.

Nothing in these Terms prevents either party from exercising rights or remedies available through a court or other competent authority under applicable law.

These Terms do not impose a mandatory arbitration requirement or class-action waiver.

27. Severability

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue to apply.

28. No Waiver

If Haven & Drift does not immediately exercise or enforce a right under these Terms, that does not automatically waive the right or prevent us from exercising it later.

29. Entire Agreement

These Terms, together with policies expressly incorporated by reference, govern your use of the Site and purchases made through it.

The incorporated policies include:

Privacy Policy
Shipping Policy
Return & Refund Policy

If a specific incorporated policy governs a particular issue, that policy will apply to that issue.

30. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

Our business
Site functionality
Products or services
Technology
Applicable legal requirements

When changes are made, the Last Updated date will be revised.

Changes will apply prospectively except where applicable law provides otherwise.

Where required by law, additional notice may be provided regarding material changes.

31. Contact Us

Haven & Drift

Operated by:
广州希时尚品牌管理有限公司

English translation for identification purposes:
Guangzhou Xi Fashion Brand Management Co., Ltd.

Business Address:
Room 405, Building B, Qunxing Building, Longxi Street, Nancun Town, Panyu District, Guangzhou, Guangdong, China

Registered Address:
Room 163, Room 403, 4th Floor, Building 1 (Self-numbered), No. 19 Guangsheng Road, Nansha Subdistrict, Nansha District, Guangzhou, Guangdong, China

Email:
heavendrift888@gmail.com